Create a free shipping discount
If you want to offer free shipping, you can create a free shipping discount.
Free shipping discounts will never automatically apply to an order. Your customers need to enter the code during checkout to receive the discount. To automatically offer your customers free shipping based on their order price, you must set a free shipping rate.
Note: Set up a free shipping rate Shipping page in your Shopify admin. This will be applied to all orders that meet the free shipping criteria you've set.
To create a free shipping discount:
From your Shopify admin, go to Discounts.
From the Discounts page, click Create discount.
In the Discount code text box, enter a name for the new discount code (for example,
freeshipping4smallorders). To generate a random discount code, click Generate code:
In the Options section, use the drop-down menu to select the Free shipping discount type:
If you want to set a minimum purchase amount for free shipping, then click This discount requires a minimum purchase. Enter the minimum purchase amount that you want to require for free shipping.
Note: Regularly priced items don't contribute to the minimum purchase amount for a discount code. If a customer buys one item at regular price and another item on discount, then the item included in the discount counts towards the minimum purchase amount but the regularly priced item does not.
In the Countries section, leave All countries selected or choose the countries that you want the discount to apply to:
If you want to exclude free shipping for shipping rates over a certain monetary value, then check Exclude shipping rates over a certain amount and enter the amount in the field. This discount applies to shipping rates only, and is unrelated to order amounts.
In the Customer eligibility section, select who this discount will apply to: Everyone or Selected groups of customers.
If you want the discount to apply to certain customers, then use the search field that appears when you click Selected groups of customers to choose the customer groups that you want to receive the discount.
Discount usage is unlimited by default. If you want to limit discount usage, then check one of the options in the Usage limits section:
- Limit number of times this discount can be used in total lets you set a total number of times a discount can be used. For example, setting a limit of 200 allows the discount code to be used 200 times across your customer base. Customers can use the discount multiple times if you choose to limit the discount by number of uses.
- Limit to one per customer tracks customer emails to limit discount use to one per customer.
Use the calendar in the Active dates section to set the start date for the discount. If you want to set an end date for the discount, then click Set end date and use the calendar to choose when the discount will end. If you don't choose an end date for your discount, then it will have no expiry.
If you want the discount to be valid for only one day, then select the same calendar day for both the start date and the end date.
Note: The time when the discount starts and ends depends on the timezone that you selected in your Shopify admin. For example, if your store’s timezone is Eastern Standard Time and you select a start date of November 26, then your discount will start at 12 a.m. EST on November 26.
When you are finished, click Save discount.
Your new discount will now appear on the Discounts page in your Shopify admin. To distribute this discount, you can send the code to your customers by email, or display it on your online store.